Refund policy

Returns & Refunds

At No Dough Bakery we prioritize delivering fresh and top-quality products to our customers but if there was an issue with your order, we will do our utmost to make it right. 

Since our products  are perishable & made to order, we do not offer refunds or accept returns. However, we understand that situations may arise where a refund or return is necessary. Please read our policy below for more information:

Conditions for Refund or Return:

• Damaged Items: If your items have been damaged during delivery, we will gladly offer a refund or replacement.

• Incorrect Products: In the event that incorrect products were delivered to you, we will arrange for a refund or exchange.

Submitting a Refund or Return Request:

We take great care to ensure that all orders are delivered in perfect condition. Upon receiving your order, please inspect it carefully. If you have any complaints or concerns about the products you received, please reach out to us via email or WhatsApp on the same day that the order was received. All refund or return requests must be accompanied by proper supporting documents, including a description and photograph/s of the issue.

Processing Time:

Once your refund or return request is approved, we will notify you as soon as possible. Replacements and refunds will be processed within 2-3 business days.

Additional Assistance:

If you have any other concerns or issues with your order, please don't hesitate to contact our team at +971-50-854-8789 or via email at hello@nodoughbakery.com.

Please note that our return & refund  policies are subject to change at any time without prior notice.